new events won't publish

[Israel bar association – Center District]

Hello,

I’ve recently switched to the pro version of the events calendar.
now as I create new events – either with the events aggregator or one-by-one manually, I can see them as an administrator
but others can’t
I also tried to check the “disable restrictions” option to see if this was the issue – but this didn’t do the trick.

your help would be appreciated.

regards,
Lee

[Patricia]

Hey Lee,

Thank you for reaching out to us!

Can you please Clear/Purge your site’s cache (and your browser cache as well) and check if everything works as expected after that?

If the issue persists, please let us know and we will be glad to further investigate your case.

Regards,

Patricia

[Israel bar association – Center District]

Hi Patricia,

this sorted it!
thanks a lot

[Patricia]

Hi Lee,

You are welcome! Let us know if you need anything else and have a great day 🙂

Regards,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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