new downlaod is out of date

[Alexandra]

I downloaded Events Calendar Pro 4 (I think) in November to my new website, that already had Event Calendar on it. Now it’s December and it keeps giving me this message:

(The following plugins are out of date: Events Calendar PRO 3.12.6. All add-ons contain dependencies on The Events Calendar and will not function properly unless paired with the right version. Learn More.)

Can someone help me resolve this?

[Geoff]

Hi Alexandra,

Thanks for reaching out and sorry for the trouble updating!

I think it would be a good idea to try reinstalling Events Calendar PRO 4.0, which is available to download by logging into this site and heading to My Account > Downloads.

If you want, we can confirm that checking your system information. You can grab that on the Events > Settings > Help screen, then copy and paste it here as a private reply. That will help me see what is currently installed and make a recommendation from there, if you’d prefer.

Let’s start there and see what we find. 🙂

Thanks!
Geoff

[Alexandra]

this is the message I get after trying to install the 4.0 again:

Installing Plugin from uploaded file: events-calendar-pro.4.0.0.zip
Unpacking the package…

Installing the plugin…

Destination folder already exists. /hermes/bosoraweb130/b1063/ipg.alixro/wp/wp-content/plugins/events-calendar-pro/

Plugin install failed.

Return to Plugins page

[Geoff]

Just curious: did you deactivate PRO and then delete it before trying to install the fresh copy? If not, please do try that to see if that makes a difference.

Thanks!
Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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