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- This topic has 6 replies, 3 voices, and was last updated 6 years, 11 months ago by Courtney.
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June 8, 2017 at 9:26 am #1295260MarkParticipant
Hi,
We have changed our domain name to http://www.financialmodellingtraining.co.uk from http://www.financialtrainingassociates.com.
I have tried to follow the instructions at https://theeventscalendar.com/knowledgebase/moving-your-license-keys/
I have disconnected the old licence but there is no slot for the new one.
Please could you tell me how I add the new domain name?
Thanks!
June 9, 2017 at 12:06 pm #1295907CourtneyMemberHello Mark
Our records indicate http://www.financialmodellingtraining.co.uk is still the active domain.
Can you try again to disconnect that?
Thanks
Courtney 🙂June 9, 2017 at 2:25 pm #1295973MarkParticipantActually it’s all looking good my end too now. I am not sure what the issue was. Maybe browser caching immediately after I tried to change the licence over? It’s all looking fine now thanks.
Actually I am having a problem turning the plugin off. We are not using it at the moment because our public course programme has finished.
When I had the plugin running what I did was add categories to events so that they all showed up e.g. on a category pages like his one https://www.financialmodellingtraining.co.uk/category/valuation/. That all seemed to work well.
You can see the links to the old events there although I have set up a redirect which works fine. Here is an example event on that page https://www.financialmodellingtraining.co.uk/course/valuation-modelling-masterclass-sep-5-days/ which redirects just fine.The problem happens when I turn the plugin off. The old events still stay listed e.g. at https://www.financialmodellingtraining.co.uk/category/valuation/. That’s fine, I don’t mind that. I guess they’re there because they still exist as custom posts in the system. But the problem is, after you’ve turned the plugin off, something like https://www.financialmodellingtraining.co.uk/course/valuation-modelling-masterclass-sep-5-days/ stops redirecting which is really strange. This is the problem and it means I can’t turn the plugin off.
Do you have any idea what might be causing this? Should I just fiddle with my redirects? It seems bizarre that they would work with the plugin turned on but not with the plugin turned off. Is it all to do with the slug I use for events (which disappears with the plugin off)? I really have no idea about this.
Is it worth asking you to have a quick look at my child theme functions file because I’m no expert and I added a few things there on the internet’s advice and I am no expert.
Thanks for thinking about this! I just want to be able to turn the plugin off when we are not using it and right now I’m kind of stuck with it forever.
Thanks,
June 12, 2017 at 5:50 pm #1296922CourtneyMemberHi Mark
For this additional request, would you mind opening a separate ticket? I’m not much of a stickler for rules, but since the topic is so different from the original, I’d like to make sure anyone else with similar experiences finds the answer as well.
Thanks
Courtney 🙂June 12, 2017 at 8:31 pm #1296970MarkParticipantYes sure – sorry I forgot
June 13, 2017 at 9:44 am #1297345CourtneyMemberThanks 🙂
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