NEW DOMAIN

[Eric Williamson]

I have changed my blog name to WestyMap.com
Can you help me get any licencing issues resolved with this domain name change?
seems as if the licences cannot get registered.
Ive Deactivated them on the modern tribe website
And I have gone to the word press website And attempted to input the license keys into the appropriate box.
Unfortunately there is no chance to do such a thing.
Please refer to attached screenshots.
I have attempted to activate and deactivate to no avail

[Sky]

Hi there!

I’m sorry to hear that you’re having issues with your license. I will try to help you get this sorted.

I don’t see any screenshots attached to your post, but I’ll explain the steps to change the site url connected to your licenses.

* Log in to the events calendar site.
* On your license keys page, you will see any urls connected to each product’s license.
* Click the “Disconnect now” link next to the site url on each product.
* On the WordPress site, make sure all of the plugins are activated.
* In Events > Settings > Licenses, clear the license information for each product, and click “save changes”
* Re – enter your license keys for each product.
* If the license validates, you will see a green notification under each license field.

You should then be able to refresh the license keys page on tec.com and see the new url connect to your licenses.

Make sure that you have made the appropriate changes in WordPress URL settings before doing this.

Let me know if that helps, or if you have any additional questions about the process.

Thanks,
Sky

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts