NetworkError: 500 Internal Server Error

[adriennefawcett]

Hello.
We are experiencing some issues on our site.
Here is the error:
“NetworkError: 500 Internal Server Error – http://jwcdaily.com/events/community/add”
Community Events page is showing only blank page.
There are no errors or any other indication we can see from debug bar.

We are also getting this error in the dashboard:
It looks like you’re using The Events Calendar: Community Events, but the license key you supplied does not appear to be valid or is missing. Please review and fix so that you can always have access to our latest versions!

You can find your license keys by logging in to your account on theeventscalendar.com and you can enter them over on the settings page.

Please advice.
Thanks.
Dushan.

[Geoff B.]

Good evening Dushan and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the error 500 message you have received on your site.
I would love to help you with this topic.

I took a look at your website and the Community Events page displays nicely on my end.
As anything changed on your end ? Can you confirm if you are still experiencing this issue ?

Other than that your license seems to be valid and attached to the correct website.
This might be related to the fact that the Events Calendar is a network plugin while Community Events is not.

If you have not already done so, you might want to read the following: https://theeventscalendar.com/knowledgebase/multisite-license/

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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