Needing a Refund

[John Coughenour]

So… I went in tonight to purchase my $79 license renewal, and when I did it, instead of being able to use the plugin, it said that I still hadn’t renewed my license. Looking on both your site and on my site, when I uploaded the plugin, it said, license expired.

After going through a feedback loop of support links on your site. I just decided to try purchasing it again, in hopes that you would refund me my first $79.00 renewal purchase that didn’t work.

The good news is, I am now successfully and officially renewed and ready to rock Event Tickets Plus… but the bad news is… I am out almost $160.

I would love to have my first $79 refunded when you get a chance.

Thanks for your time!

Cheers,
Cornflower

[Courtney]

Hi John

So sorry for the mix ups. We’d be happy to help sort that out for you.

Please send an email to

support [at] theeventscalendar [.] com

Please include your order number, a copy of your confirmation email, or the payment method (Stripe or PayPal) and transaction ID?

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts