Need to transfer ECP license key to client

[Scott]

Hi, I have a client to whom I would like to transfer the license for ECP before it renews. Is there a simple way to do this? The client does not have an ECP account. Thanks for any assistance.

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Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/transfer-license-to-new-events-calendar-account/

[George]

Hey Scott,

Thanks for reaching out. We always recommend that the client owns their own license to avoid this sort of problem, as elaborated upon this Knowledgebase guide: https://theeventscalendar.com/knowledgebase/client-or-dev/

One of the reasons is that the specific process you describe here is unfortunately not possible to do.

So here’s the best set of steps I can recommend:
• Let the current license expire.
• Have the client buy their own license here on http://theeventscalendar.com Ensure that they create their own account and can administer their own license from there.

Please let me know if this is a workable solution and if there are any other issues or questions I can try to help with.

Cheers!
George

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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