Need to transfer a license to a client

[Jo]

I bought the PRO license for a client. He had tried to purchase it himself, with detailed instructions from me, but was unsuccessful. It should have worked, but didn’t. The payment screens were grayed out, and he couldn’t enter his card.

Now that the project is complete, I would like him to have and maintain the license.

I’ve checked the forums, but haven’t found a solution that will work for him. I would worry about detaching the license and purchasing a new one, as we have a lot of recurring events and the site is live.

Thanks for any help you can give!

[Brook]

Howdy Jo,

I wish there was a way to do that. We just do not have the capability to transfer licenses from one account to another.

What I can do is add a new license to an account and remove it from another one. You will have to reinput the license key. Of course Events Calendar Pro does not care if you change or delete the license key, it’s not going to delete or affect your events in any way.

I think I can also register an account for your client. I have never tried this so yours would be a bit of a beta test here. Typically an email would get sent to your client telling them to login and create a password. Do you have any idea what email address and username they would want associated with this new account? Feel free to put that  info in a private reply.

Cheers!

– Brook

[Jo]

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[Brook]

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[Jo]

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[Brook]

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[Jo]

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• This reply was modified 9 years, 7 months ago by Jo. Reason: My smiley face got lost. I wanted to see if I could put it back. Oh well. Consider me happy

[Brook]

You are very very welcome. Thank you for getting back.

Cheers!

– Brook

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