Need to fix license issue

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  • #1223124
    Alison Adkins
    Participant

    Hi.

    We’re using WP Engine. When we went live we used CNAME and redirects from tqdev.wpengine.com to be threatq.com.

    Need to know how to update properly.

    #1223410
    Geoff B.
    Member

    Good evening Alison and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    By the sound of it, I believe you will like the following  article: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

    That should enable you to transfer your license to the new site correctly and gain access to the updates.

    Let me know if that helps.

    Have a great day!

    Geoff B.

    #1223607
    Alison Adkins
    Participant

    This worked.

    Thanks!

    #1223894
    Geoff B.
    Member

    Good afternoon Alison,

    I am super stoked that this helped you fix the issue.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

Viewing 4 posts - 1 through 4 (of 4 total)
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