Need refund on 1000 imports

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  • October 17, 2017 at 3:13 pm #1364951
    Mitchell Matula
    Participant

    I clicked renew 100 imports and it somehow added 1000 imports and charged an extra $500.

    Please refund, thank you.

    October 18, 2017 at 3:54 pm #1365719
    Cliff
    Member

    Hi, Pierre.

    Sorry for that oddity. I’ve done as requested. The funds should be back in your account within 5-10 business days at the latest.

    November 9, 2017 at 8:35 am #1379084
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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