Near Location

[Sarah]

When I type a city or state in the location finder nothing changes.

[Patricia]

Hey Annie,

Thanks for contacting us!

I’m sorry about this issue you are experiencing! Sometimes, if a venue is broken, it might cause the issue you are experiencing. The Events Calendar has a built-in feature that checks for broken venue data and will correct it for you. If you head over to Events → Settings, there is a section called Map Settings and a button that says “Fix venues data.” Please click that, and try to search by location again and see if that makes a difference.

If the issue persists after that, please let us know and we will be happy to further investigate your case!

Regards,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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