My URL has changed from temporary to final

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  • #1432514
    Gary Newton
    Participant

    I need to change the URL for which the license is attached. The website was being built on a temporary URL, but has now changed to the final URL, now I can’t update the plugin, which doesn’t expire until November. I unconnected the license # from the temporary URL, how do I reconnect it to the final URL? The temporary URL was an IP address with a partial domain name after a tilda symbol. The current URL is shared below.

    Thank you,
    Deborah

    #1432620
    Courtney
    Member

    Hi Deborah

    Can you walk through the steps on Moving Your License Key? That should help you resolve the website address.

    Thanks
    Courtney 🙂

    #1432642
    Gary Newton
    Participant

    Thank you but it seems to have updated itself. Or at least it’s coming up
    validated. I thought you guys had done something. If it stops working I’ll
    check out that article.

    #1434880
    Courtney
    Member

    Thanks Deborah

    I’m glad it’s working again. Do let us know if you need further support.

    Thanks
    Courtney 🙂

    #1454311
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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