my reoccurring event options disappeared

[Karen]

Hello
I have Events Calendar PRO. It was working fine until recently. I have all the latest updates installed.
Suddenly, the ability to make reoccurring events has disappeared. And when I go to the EVENTS > Settings panel, the only tabs I see are General, Display, and Help.

Can you please tell me why my reoccurring events functionality has disappeared suddenly?
Thanks!

[Geoff]

Hi Karen,

So sorry for the trouble here! Let’s dig in and see what’s happening because that’s certainly odd.

First off, will you please head over to Events > Settings > Help, copy the system information at the bottom of the screen and then paste that here for me as a private reply? That will help me heck a few key settings that could be throwing something off.

I visited your site and it looks possible that Events Calendar PRO is not active. While you get your system information, you may want to check your Plugins screen and ensure that Events Calendar PRO is both active and at the latest version, which is currently 4.1.

Let’s start here and see what we find.

Thanks!
Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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