My renewed license does not work

[eagleamsterdam]

Dear Staff,

I just renewed my business license with 139 Dollars but the license is still not activated. What do i have to do to use the calendar.

Michael Roks

[Nico]

Hi Michael,

Thanks for reaching out to us and sorry to hear about this issue 🙁

Inspecting you account in the backend I can see that the license expiration was update to ‘2018-04-11’ which seems to be correct. Can you give me more details on the issue?

but the license is still not activated.

What do you mean by this? Do you paste the license in another site (apparently the main site is registered in your license) and it’s not showing as valid?

What do i have to do to use the calendar.

Please note you don’t need the license to download and install the plugin. SO until we can figure this issue out you can download, install and activate the plugins.

Thanks,
Nico

[eagleamsterdam]

Hello Nico,

Caroline already fixed the issue already manually at your company so all solved already at the moment.

thanks for getting back to me.

[Nico]

Thanks for the heads-up on the resolution of the issue 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Author]

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