My new license key isn't working

[Gail]

I just renewed my license for Events Calendar Pro and my new code isn’t working. It’s telling me inside WordPress that my license is out of installs. Can you please fix this? Thanks.

[Geoff B.]

Good evening Gail and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the license is out of installs message you have been getting.
I would love to help you with this topic.

I believe simply disconnecting your licenses and reconnecting them should fix this.
You can read all about it here: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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