My license keys aren’t saving and my plugins page is showing weird updates

[Andrea Olson]

Hi,

I keep putting in my valid license key for Community Tickets and although the other plugin license keys all saved, it is saying valid, then I click save changes, then it isn’t still populated with license key # and I have to re-enter, I keep getting the squid error, etc. Super-frustrating. I think it’s something on your end?

Also on my plugins page it says a new version of Events Tickets Plus and Community Events Tickets is available, and to upgrade and add my license key to the settings to be sure I get updates, however, the correct version is showing in that same plugin box/page and it doesn’t appear to need updating.

You all upgraded all my licenses for 6 months just a few days ago, due to issues setting up tickets for sale on my site, so that is the only thing I can think may have gotten screwed up on your end…but it could be anything right?

Please help.
Thanks,
Andrea

[Cliff]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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