My license key is not being recognized as PRO version

[Charlotte]

I saw the other License Key Issues thread, but my specific issue was not addressed. The free version was downloaded, a license key was purchased on the Modern Tribe website and then entered in the API section of the plugin in the WordPress website but did not activate the Events PRO version. Is there a special location from which to download the Events Calendar PRO version after purchasing a license? Or is another detail missing here? The website in question is still under development so bc of UN|PW security I am reluctant to share the URL. Thank you.

[Courtney]

Hi Beth

Links to download the plugin were in your initial email after purchase. You can also download the plugin from My Account » Downloads. You will still need to keep the free version of The Events
Calendar installed and activated.

After uploading it and activating it, go to Events » Settings » Licenses to add your license.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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