My event aggregator only shows gray options

[Raul]

why?

i ordered the licence and installed it. wiped all transients. not working still.

[Andras]

Hi Raul,

Thanks for using our plugins and welcome to the forums!

Sorry you are having issues with this.

We are investigating why this still happens even if clearing transients. However, usually after a couple hours the options should be available.

Make sure that you have the license key saved under Events > Settings > Licenses tab.

In case you didn’t do it like this, then after entering the license key please wait for the green success message to appear and then click the Save button.

Clicking on Save before the success message usually results in the license key not being saved.

Let me know if you are still having issues with this and I’ll be glad to help you further.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts