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Here is a conversation thread with WordPress after they deactivated my business level website running the Newspaper theme – has anyone had similar experiences or any ideas about a fix? I’m importing events from about 600 Facebook pages:
Hi John,In terms of the theme can you suggest a lighter version that would be less problematic?
Yes, you could use one of the Magazine themes from the catalogue:
https://wordpress.com/themes/filter/magazine
If you could reactivate the site and let me strip it back as much as possible using the current theme without losing it’s core functionality to see what I can get the load down to that would be really helpful.
I am afraid that we can not do that. If we activate the site as it is. It will be deactivated again and affect negatively other sites on the platform.
If I have one page dedicated to news (maybe with less items loading at once) and another just to the calendar (again, with less items loading at one time) might this make a difference?
Not during our tests. When we activate the-events-calendar and events-calendar-pro, without other plugins active and with an standard theme (Twenty Seventeen), the home page was slow and the database heavily requested. I am afraid that same as for the theme, we can not activate the site with the plugin. You changed the settings once and the site was reactivated, to be disabled again.
You could check with the plugin vendors which would be the optimal configuration and we would be happy to test it. We could also provide them a free trial of the business plan so that they can test their plugin on our platform.
do you publish guidance anywhere on site traffic/server capacity limits?
We don’t have a published guide but on the codex you will find good practises and recommendations: https://codex.wordpress.org/WordPress_Optimization
From that link:
Your theme will have a huge impact on the performance of your site. A fast, lightweight theme will perform much more efficiently than a heavy graphic-laden inefficient one.
The number of plugins and their performance will also have a huge impact on your site’s performance. Deactivating and deleting unnecessary plugins is very important way to improve performance.
If you would like to reactivate the site, it needs to be with another theme and not using the events plugin.
Let us know!
Brezo C. – Happiness Engineer at Automattic
Hi johnbownas,
Thanks for reaching out to us! I’m sorry to hear about your troubles. I will do my best to help you solve this and get your site working again.
I would like to request some more information about the case, mostly about your site:
What theme are you using?
What are the other plugins you are using?
How many posts and events do you have?
I see you are importing from 600+ pages. Wow! How often do the imports run? Decreasing the frequency of the imports can also ease up a bit on the needed resources.
Do you have recurring events? A few or a lot?
What content and how much do you have on your home page that can make it slow?
Do you maybe have a backup (files and database) of your site that you could share with us?
Thanks,
AndrasHi – I’m running the Newspaper theme at present.
I use Import Facebook Events Pro to do thew importing – although as you probably know at present this is locked out of the FB API.
I follow festivals, so most have just one event each year, but some will have dozens if they list specific shows seperately – so it runs to a fairly large number. Not many (if any) recurring events though.
Right now I may have too many news posts on the home page – but I can’t adjust this until I get access to the sight again.
Any suggestions welcomed…
Hi,
Unfortunately I wasn’t able to take a look at the site. I received a “This download link has expired.” message.
We also have some performance related knowledgebase articles, I suggest you going through them.
- Caching Basics – https://theeventscalendar.com/knowledgebase/caching-basics/
- Caching Month View Transients – https://theeventscalendar.com/knowledgebase/caching-month-view-transients/
- The Events Calendar Performance Considerations – https://theeventscalendar.com/the-events-calendar-performance-considerations/
Other ideas:
- Decrease the number of events
- delete the passed ones (older than a month or so). There is an option for that under Events > Settings > General tab (screenshot)
- don’t post events which are too much in the future, e.g. further than 6 months
- Decrease the number of posts in the database
- restructure the pages where there is a lot of different content / load less content (as was mentioned before)
- use a caching plugin (you might be already using one, I don’t know)
Or a totally different route: leave WordPress.com and set up your own site at a hosting provider.
For less than half the price of the .com Business package you can get a top account at SiteGround. (This is not an affiliate link.) Or you can choose any hosting provider you like.
Personal experience, I’m running a website at SiteGround which is not light on resources and have no issues.
The drawback of this one is that you need to fully maintain (update your plugins) your own site, but I guess you need to do something similar at .com as well. On the other hand you will have less limitations.
I hope this helps. Let me know if you have any further questions.
Cheers,
AndrasHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team
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