museum tours multiple times

[emily]

hay there—
this was a super helpful thread, but after reading the documentation i still have a pre-purchase question about my client’s needs… which i think are fairly straightforward but im not seeing a clear indication of whether or not TEC is the right solution.

they are a museum with daily guided tours every hour on the hour. they limit the tours to 15 and require tickets to control the amount of people in the space at a given time. so any given day, there are 7 guided tours and they also have a bunch of other events that TEC is more than capable of handling. what i dont want is to list each of the 7 hourly tours as individual recurring events on a list or calendar view.

is it possible to list only “daily tours” once and when clicked takes you to a screen with all 7 times listed with options to purchase a ticket to one specific time?

thanks in advance~
emily

[Andras]

Hello Emily,

Thanks for reaching out! What a great question. Let me help you with this one.

I believe it would be partially possible to do that.

The good side: What you can do is set up one event per day and add 7 tickets, each corresponding to the appropriate hour and each having a capacity / stock of 15.

The not so good side: However, you would need to set this up separately for every day when you have tours.

At the moment we do not fully support tickets for recurring events. If you create a ticket for a recurring event, then the ticket will be available for every instance of the event and will share the capacity / stock. As an example, if you would set up a recurring event that happens every day for a week, and add a ticket to it with a capacity of 15, then that capacity is not for each and every day, but for the whole duration of the event. (15 vs. 7 times 15)

If what I described above is good for you, then our plugin will most probably suit your needs. If you want the option that you only set up the event and the ticket once and is valid for e.g. half a year, then you might need to look for a different solution.

What you could possibly try is using WooCommerce products as tickets and use ticket variations for the days. You will need to create a whole bunch of variations (e.g. Jan 1, Jan 2, Jan 3… all the days when you have tours). Then create 7 tickets (one for every hour) with the variations above, and set the stock for 15 for every variation.

Let me know if this helps and if you have any further questions.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts