Multisite install not getting update notice

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • #83172
    Andy Fragen
    Moderator

    I’m running a multisite installation that still hasn’t gotten an update notice for TECPro 3.3. Single site installations updated without issue.

    #83291
    Barry
    Member

    Hi Andy,

    Sorry to hear that. Just to confirm, is missing even within the network admin pages (and the plugin management screen in particular) or just individual ‘subsite’ admin pages?

    Thanks!

    #83372
    Andy Fragen
    Moderator

    No update notice in subsite admin or network admin pages. Currently at TECPro 3.2. It’s on my test site so I’m just waiting to see if something happens.

    #85189
    Chris
    Participant

    Hi there,
    Is ECP network activated for all sites or is that off?

    -Chris

    #85343
    Andy Fragen
    Moderator

    Hey Chris,
    ECP is not network activated.

    #85348
    Andy Fragen
    Moderator

    This reply is private.

    #85350
    Andy Fragen
    Moderator

    Interestingly, I don’t see a way to add a License Key in a Multisite installation. The ‘License’ tab is missing.

    #85355
    Chris
    Participant

    ECP doesn’t support automatic updates for non network activated copies of ECP. ECP currently only supports automatic updates for networked copies of ECP. You’ll need to delete ECP via FTP and upload the latest version of ECP (which you can get from the My Account page of this site) into your wp-contents/plugins folder. Note: deleting the plugin via the WP backend and uploading the new version there will delete all of your ECP and TEC data.

    #85357
    Andy Fragen
    Moderator

    So I must have ECP network activated. Should I also network activate all other TEC and ECP related plugins?

    Happy New Year!

    #85359
    Andy Fragen
    Moderator

    I take it that simply network activating ECP won’t solve this? If so, why?

    #85362
    Chris
    Participant

    Yes, you’ll need to network activate TEC and ECP, and insert your license key in the network settings for ECP that are activated when it’s network activated. You’ll then probably need to wait 24 hours before the update will hit it the first time.

    #85364
    Andy Fragen
    Moderator

    Network activating The Events Calendar and The Events Calendar Pro solves this issue. I received an update notification and updated successfully.

    Thanks Chris.

    #85367
    Chris
    Participant

    Not a problem 🙂

    -Chris

Viewing 13 posts - 1 through 13 (of 13 total)
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