Multiple tickets per page not showing

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  • Author
    Posts
  • #1174830
    Jack
    Participant

    I created a page with two tickets (two time spans, two different number of available tickets), but only one is showing up on the page. My client needs people to be able to choose between two time spans on the same day.

    #1175242
    Geoff B.
    Member

    Good evening Jack and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    Could you please send me a screenshot of the “Edit event screen” (including the “Edit ticket” section for both tickets) ?

    That being said, if you use the “start sale date” option when you create many tickets, tickets created with an ulterior start date (in the future), will not show until that date is reached.

    Best regards,

    Geoff B.

    #1175288
    Jack
    Participant

    I think I understand. One of the tickets hadn’t reached the start date yet 🙂

    #1175511
    Geoff B.
    Member

    Hey Jack,

    Yes, this is what I am thinking too.
    If you want to test it out, you can temporarily remove the start date and see if the ticket appears.

    You are welcome back on our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

Viewing 4 posts - 1 through 4 (of 4 total)
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