Multiple Events not adding to cart

[Luke Baldwin]

Hello Sir,

I have problem when i am trying to adding mulitple tickets in cart. Whenever i am trying to add multiple tickets just one ticket goes to cart.

Please help.

Regards,

Luke

[Luke Baldwin]

Here is url you can see there two tickets but when we click on add to cart just go one ticket to cart…

http://sdhwpc.org/stage/event/show-jumping-rally-80cm-3/

[Luke Baldwin]

when I add 2 tickets of different value to an event, the system doesn’t seem to recognise the different amounts, see here. I have chosen the £180 option, but in the check out it says £70 which is the first option that was put on the event.

[George]

Hey @Luke,

Thanks for reaching out, and for your patience over the weekend! Sorry to hear about these problems.

I don;’t have any of these issues on my own testing site, so I took a look at the System Information you provided to see if I could spot anything potentially-problematic there.

One thing I noticed is that you’re using some out-of-date versions of our software. This could definitely be a factor in your issues here, so the first thing I would recommend doing is to upgrade all Events Calendar plugins on your site.

Specifically, these plugins are out-of-date on your site:
• Advanced Post Manager
• Event Tickets
• Event Tickets Plus
• Events Calendar Pro
• The Events Calendar

☝️ Head to http://theeventscalendar.com/my-account/downloads to find the latest version of each plugin. Then update to that version on your site until all plugins listed above are up-to-date. (Note: Advanced Post Manager won’t be listed there, but you can find its latest version—version 4.4—for download here.)

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Once everything is up to date, have another look at these issues. How do things behave?

— George

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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