Moving the Tickets Plus form 'code' crashes the site

[Chris]

I’ve been trying to move the tickets above the event details. All the forum posts direct to this page https://theeventscalendar.com/knowledgebase/moving-the-ticket-form/

However when applying the below code, my website crashes – the whole site is white. Which I resolve by editing the Function.php file back to the way it was.

/*
* Uncomment to Move Ticket Form Below the Event Description
*/
//tribe_etp_move_tickets_purchase_form( ‘tribe_events_single_event_after_the_content’, 5 );

I’m using the Salient Child Theme.

Also, strangely the code to move the RSVP below DOES work.

/**
* Move RSVP Tickets form in events template
*/
if (class_exists(‘Tribe__Tickets__RSVP’)) {
remove_action( ‘tribe_events_single_event_after_the_meta’, array( Tribe__Tickets__RSVP::get_instance(), ‘front_end_tickets_form’ ), 5 );
add_action( ‘tribe_events_single_event_before_the_meta’, array( Tribe__Tickets__RSVP::get_instance(), ‘front_end_tickets_form’ ), 5 );
}

The page I’m currently working on is http://lunapark.com.au/event/matt-harveys-just-for-funny-melbourne-comedy-festival/2016-02-25/

But it is relevant for all the events here http://lunapark.com.au/events/

I’m a PHP coder but can work most things out.

cheers
-Colby

[George]

Hi @Colby,

We unfortunately cannot provide any support for customizations, or problems that arise from making customizations 🙁

Please see the “Product Support” section of this page for more information → http://theeventscalendar.com/terms

---

Now, despite the notice I wrote above, if you can copy and paste your entire, un-edited functions.php file into a Gist at http://gist.github.com, and then share a link to that Gist, I will gladly take a look and try to spot the problem!

🙂

Cheers,
George

[Chris]

This is the child theme that I am using
https://gist.github.com/anonymous/6ff4af49dee83bc3f177

This is the parent theme’s function.php
https://gist.github.com/anonymous/26919729a33e9d631f16

[George]

Hi Colby,

Thanks for sharing this.

1. You have the same code to move the form in your child-theme functions.php twice. Why is this? Does anything improve if you remove the duplicate block of code?

2. If “No” for #1, then what if you remove the code from your child-theme functions.php and place it back in your parent theme’s functions.php file?

3. If “no” for #2, then what if you remove the code from your parent-theme, place it back into your child theme, and then head to your site’s wp-config.php file and change this line of code:

define('WP_DEBUG', false);

to this:

define('WP_DEBUG', true);

That will display PHP errors if any exist, which might be quite useful here. Once you’ve made this change, take another look at your site. Instead of just a blank white screen, there should be error text. If so, please copy and paste the entire text of the error here on this thread.

4. If the steps in #3 here do not show error text, then do what you did in step #2 here – take the code out of the child-theme and put it into the parent theme, and then see if error text shows on the site again instead of a blank white screen.

This process here is a thorough one that will hopefully reveal the problem. I could not spot the issue from my overview of the files you shared.

Let us know what you find!

Thank you,
George

[Chris]

I have fixed it, apparently I needed to use this whole code featured on this link.

https://theeventscalendar.com/knowledgebase/moving-the-ticket-form/

Not just the selection I grabbed.

[George]

Awesome! Thank you for the update Colby. Glad you’ve got this fixed.

I will close up this thread for now, but please open a new thread any time if other questions arise.

Best of luck with your project!
George

[Author]

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