Moving a single license to a new domain

[bharveytaradigm.com]

Hello, we have a single license that was used on a development site (not .dev) that we would like move to our production site. The License Keys portal shows a single URL line item indicating that it is connected to our development site URL. If we disconnect the URL from the development site, will we be able to connect our license with the production URL in the same portal? (the instructions really only address freeing up one of multiple licenses, not for our situation where we only have one). We created all of our event settings (and events) in our development site that was copied over to our productions site by our domain host. We do not want to lose any of the current event settings (or events) in our production site.

Thanks!

[Courtney]

Hi Brein

Can you walk through the steps on Moving Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/?  This will not delete data on the inactive plugin site in the process. The plugin will continue to work, but just will not receive updates if it is inactive.

Let me know if that works for you.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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