Moved liscense & updated – WooTickets now not working

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • #57593
    justjuicy
    Participant

    Hi..
    I just moved my license from my local WAMP setup, to my live server.
    I deactivated the license on the TRI.BE site, and then removed the code from the local site, and pasted it in the settings of the live site and saved

    It then gave me the option to update the plugin on the live site, so i did.. i now have version 3.0.1 WooTickets, I also updated the calendar to 3.0.2, and WooCommeerse to 2.0.13.

    After doing this.. I cannot get a ticket to show on my posts / products.
    Example here:
    http://www.moderngulf.com/newsite/calendar-dates/test-event/

    The ticket is not there.
    On the local site it appears fine – see image below:
    http://www.moderngulf.com/images/calendar-old.jpg

    Also.. I think the layout of the event page with the new versions now looks terrible. The old one seems much more organized and tidy.. should it be like this?

    The local / old versions were
    Wootickets – 1.0.1
    WooCommerse 2.0.10
    Events Calendar – 2.0.11

    I updated the local version to test.. and then reverted.
    It seems the updates stop the tickets working 🙁

    I also used a stock theme which didn’t seems to affect anything.

    Many thanks for any help you can offer
    thanks
    steve

    #57595
    justjuicy
    Participant

    im uploading the local site to the live server to ensure there are no differences in other files. It will take a while. Ill then see what happens on the live side. The upload will mean the new plugins will be overwritten. Ill upload the pluggin again in about 8 hours (its late here). thanks

    #57719
    justjuicy
    Participant

    hmm. ok with the ‘old’ versions the WooTickets show up fine. Im sure if i upgrade again it will stop working. What to do?

    #58428
    Samuel
    Member

    Hey there justjuicy! Is there any way i could get the theme folder or even whole site as zip file so i could try out debugging what is going on? Its very difficult for me to debug otherwise. You could share files with a private reply here for security.

    let me know

    sam

    #58650
    justjuicy
    Participant

    Hi Sam. thanks for the reply. I ran all the updates again and it seems to be working! I also ran the latest wordpress update. Not sure what fixed it. Many thanks

    #58847
    Leah
    Member

    That’s great news justjuicy! Thanks for letting us know.

Viewing 6 posts - 1 through 6 (of 6 total)
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