mouse over pop up on recurring event shows wrong date

[simon]

Hi,
Just upgraded to pro and entering my first recurring event an Eason Chan concert on two days

the ‘see all’ works fine showing two concert starting at different times

but when mousing over the words ‘recurring event’ – the pop up talks about an event starting in 1970 – see attached image http://i.imgur.com/uXbgulk.png

a bug or am i doing something wrong

• This topic was modified 10 years, 5 months ago by simon.

[Nico]

Hi Simon,

Thanks for reaching out to us! Let’s see if this is a bug indeed or if something went wrong while configuring the event…

First of all, Can you check if you are using the latest version of The Events Calendar (3.12.6) and PRO (3.12.6) ? If both are up-to-date, please send me a screenshot (via cloudup.com or other image sharing service) of the events settings and I’ll try to reproduce this error on my end. Also, please indicate your date settings (WP-Admin > Settings > General > Timezone, Date format & Time format).

Please let me know about it,
Best,
Nico

[simon]

Dear Nico

Thank you for the reply, it also happens on other entries

I have attached screen grabs of the information you requested and a couple more screen shots of the problem here https://cloudup.com/cLp3UTkIkMt

Cheers

[Nico]

Hey Simon,

Thanks for following-up with the screenshots! That looks buggy for sure 🙁

Can you send me the recurrence settings (the event edit screen in the back-end) for this event: https://cloudup.com/inhN1Z3etZa ? With that info I’ll try to re-create the issue locally and confirm if it’s a bug or not.

Thanks,
Nico

[simon]

Dear Nico
I have added the backed screenshots to here https://cloudup.com/cLp3UTkIkMt
The problem appears on multiple events – backends for 3 included

On events where the 1970 bug doesnt appear, like the Cantonese Opera event it still show the event lasting 0days and 0hours even though there are 9 or so performances
before upgrading to pro- if i didnt know how long an event would last I left the default event end time which was usually before the actual event start time and then only the event start time would be displayed which worked fine. With pro on recurring events that doesnt seem to work.

Cheers

[Nico]

Hey Simon,

Thanks for following up with the back-end screenshots 🙂

Release 4.0 is about to be released, Can you re test after upgrading? I’m aware some changes to recurrence descriptions are being introduced (couldn’t find your exact issue as fixed but I saw some similar bug solved). Remember you can add a custom recurrence description for now: https://cloudup.com/c9-GDaMdGtA

Please let me know if this is fixed after the update,
Best,
Nico

[simon]

Hi Nico

The update to 4 seems to fix the 1970 year bug – see latest screen shot https://cloudup.com/cLp3UTkIkMt

But the pop up text still reads stilted and badly, as an option to writing my own recurrence description (any limit on the length of this?) is there a simple way to turn of the popup? Or a way to edit the auto created text?

Leaving the end time earlier than the start time works for only showing a start time when you dont know the duration of an event on the standard single event view. But this creates that odd 0 hours 0 days in the recurrance pop up.

Anyway to have just a start time (when you don’t know a finish time), and not generate the 0 hours 0 days in the popup?

Cheers

[Nico]

Hey Simon,

Stocked to hear the 4.0 release addressed this issue!

I guess that setting the End Date of the event to something before the Start Date is causing the length to be ‘0 days, 0 hours, etc’. Please try setting an End Date that happens after the Start Date. If you are not setting any length for the event the recurrence description is likely to look weird. This text is something we look forward to adjust in the near future. Regarding your own recurrence description you can use more than 1000 chars so I guess you’ll be fine with it.

If you want to remove the pop-up you can do so by adding the following CSS snippet to your theme stylesheet or via Custom Simple CSS plugin:

/* remove tooltip */
.recurring-info-tooltip {
visibility: hidden;
}
/* remove hover from 'Recurring Event'
.event-is-recurring {
color: #000;
}


Please let me know about this,
Best,
Nico

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