Monthly Calendar Not Displaying / Can't Change Theme from Modern Tribe

[Ann Shepard]

My Events Pro Calendar has not been functioning correctly for the past couple months. I’ve been unable to change the default stylesheet from Modern Tribe. It started out that I need to edit the colors I created on the calendar. The background is yellow and the text white so you can’t read it. The customize button is not working, I get a page not found http 500 error. Today, my calendar monthly display is gone. Customers can only see the list of events for next week. I have it checked for the month to be the default display. Please help. I’m a start-up business. Single mom who doesn’t know the work of my website. But the people I’ve hired are expensive and seem to know nothing about the Event Calendar or even what your plug in is supposed to do. I don’t know where to turn.

[Patricia]

Hi Ann,

Thanks for contacting us!

I’m very sorry about this issue you are experiencing. The first thing we need to know here is why you are getting a 500 internal server error every time you press the customize button. Your hosting provider should be able to help by sharing the PHP error log with you. Another way to figure out the culprit is by disabling all of your plugins/changing your current active theme  and checking if the issue persists after that.

Regarding the monthly display issue, it is working properly as I can see from here. Can you please check and let me know if everything is working as expected from your end as well?

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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