Hi Kelsey,
We are unfortunately unable to provide support through our Pre-Sales forum channel, but you can head over to The Events Calendar WordPress.org support forums for assistance and answers.
If you have a PRO license, you can log into your account and get assistance through the PRO forums. If you need to reset your password, you can do so here. This will send an email to the account used when you initially registered for the support forums.
As for your question, even without search you will see the ‘no results found’ message. This is actually interesting so I’m going to note this down and we might change it in the future.
Thanks and have a good day!
Andras