Month View Export Still Bugged

[Richard]

I submitted an issue a few days ago regarding the “Export” calendar feature not being on the month view page. Thanks for fixing that with the latest updates, much appreciated.

Unfortunately, the Export feature for the month view is still bugged. Not all events are getting exported, and importing to ICalendar or other calendar software leaves a lot of holes.

As with my previous submission, this issue is occurring on all of my client sites using The Events Calendar Pro. Not a plugins conflict, already checked that. For an example please look at:

http://prescottartstore.com/events/2015-08/

If you export the month you will find that recurring events don’t populate past the first set, and other events just get dropped altogether.

Once again, this issue is occurring on all of the client sites that are using The Events Calendar Pro, but I’m sharing a specific site as an example.

[George]

Hey Richard,

Sorry for your problems persisting here!

I downloaded an export file from the page you linked to, and for me all the events actually exporting fine except for the “August Sampler” event and the “August’s Friday Mornings” event.

I’m not quite sure why this is the case – I personally helped with testing some changes to our Calendar export feature recently, and never ran into problems like this, so I’ll flag this for some further investigation on our part. If there’s a bug or something here we’ll get working on a fix immediately.

Stay tuned – I will update this thread if we find a bug here!

Thank you,
George

[Richard]

George,

I really appreciate the assistance. I re-checked with the client and he’s still having the same issue, as am I. In our case we get about the first week of information, and then everything drops out.

Here’s an interesting note. Going to the week view and exporting works perfectly. We had one of his staff members export week by week, and they got exactly what they wanted. They’d still like the month export to get everything as well for their customers, so anything you can point us to would be greatly appreciated.

If you’d like I could provide screen shots as well. Let me know.

Rich

P.S. Beyond this minor issue, my clients all love The Events Calendar Pro!

[George]

Hey Richard,

First of all, thanks for the kind words and for being understanding about this error. The weird thing is that some views like Week View work for us, too, so the core bug we’ve found is with Month and List Views.

I understand the frustration of having to use that “Week View” workaround for now, and am very, very sorry for this inconvenience. We’re working on a fix here and I’ll update the thread as soon as we’ve got one ready for release!

Your patience means a ton and I assure you we are working on a fix for this – we can hopefully get this fixed before the week is over.

Cheers,
George

[Leah]

Hi Richard,

I wanted to let you know that we have just released a new version of The Events Calendar (3.11.2) which fixes the bug you discovered. The new version will be available on your Updates page.

Thank you so much for bringing this to our attention and working with us so that we could get it corrected swiftly. We really appreciate your support!

Best,

Leah

and the rest of The Events Calendar team

[Richard]

George, Leah, and the rest of the Modern Tribe Team,

Thanks for the quick fix. I just tested it out on two client sites and we’re looking great. Thanks for the great plugin, I have many clients asking about it now.

Rich

[George]

Awesome! Thanks for the update Rich 🙂

Best of luck with your site,
George

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