Month Paging Ajax issue on subdirectory multisite

[Beth]

I am having an issue getting paging to work on a subdirectory multisite. When I copy and paste the URL for the pagination everything works fine but when it is done using ajax I get the loading animation and can’t move forward.
This is a screen grab of the console:
https://www.evernote.com/shard/s49/sh/12517ebf-022d-4403-b51f-6ccdab62bfef/dfa2b5e6025d32f970ff3e08b3f48d9e/deep/0/Events-this-month—Spring-Arbor-University-Campus-Visit.png

[Barry]

Can you provide a link so I can observe this for myself? I couldn’t locate the main events page via the URL you provided when you opened the thread. If you could also post your System Information as provided in the Events → Help admin screen that would be great. Thanks!

[Beth]

The URL is: http://mainsite.arbor.edu/visit/calendar/
It is on a subdirectory site so the subdirectory is: mainsite.arbor.edu/visit
Mainsite.arbor.edu is the primary network. I see how this could be part of the issue because the system info shows the primary site and not the subdirectory as the site it is enabled on.
_____________________________________
URL
http://mainsite.arbor.edu
INSTALL KEYS
–
WORDPRESS VERSION
3.8
PHP VERSION
5.3.3
PLUGINS
Campus Visit Functionality Plugin version 0.3 by Peter Shackelford(http://www.arbor.edu)
The Events Calendar PRO version 3.3 by Modern Tribe, Inc.(http://m.tri.be/20)
Jetpack by WordPress.com version 2.7 by Automattic(http://jetpack.me)
The Events Calendar Category Colors version 3.2.1 by Andy Fragen, Barry Hughes(http://thefragens.com/blog/)
The Events Calendar version 3.3.1 by Modern Tribe, Inc.(http://m.tri.be/1x)
NETWORK PLUGINS
Gravity Forms version 1.7.12 by rocketgenius(http://www.rocketgenius.com)
WPMU Plugin Stats version 2.0 by Kevin Graeme, Deanna Schneider & Jason Lemahieu
MU PLUGINS
–
THEME
Twenty Twelve
MULTISITE
1
SETTINGS
disable_metabox_custom_fields = hide
welcome_notice = 1
recurring_events_are_hidden = exposed
previous_ecp_versions =
Array
(
[0] => 0
[1] => 3.1
[2] => 3.2
)
latest_ecp_version = 3.3.1
donate-link =
postsPerPage = 10
liveFiltersUpdate =
showComments =
showEventsInMainLoop =
eventsSlug = calendar
singleEventSlug = visit-day
multiDayCutoff = 12:00
defaultCurrencySymbol = $
embedGoogleMaps =
embedGoogleMapsZoom = 10
debugEvents =
defaultValueReplace =
defaultCountry =
stylesheetOption = tribe
tribeEventsTemplate = default
tribeEnableViews =
Array
(
[0] => upcoming
[1] => month
)
viewOption = month
tribeDisableTribeBar = 1
monthEventAmount = 3
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
hideSubsequentRecurrencesDefault =
userToggleSubsequentRecurrences =
recurrenceMaxMonthsBefore = 1
recurrenceMaxMonthsAfter = 6
geoloc_default_geofence = 25
geoloc_default_unit = miles
hideLocationSearch = 1
hideRelatedEvents = 1

[Beth]

I forgot to mention that when logged in everything works… just logged out visitors to the calendar can’t page through months using the next/previous months.

[Beth]

This is what the site info for this subdirectory site looks on the superadmin panel : https://cloudup.com/cnorIiaEyHs

[Barry]

I’m interested in the fact that it is redirecting to a page with the slug not_found – can you confirm if this is facilitated by custom code/a plugin? I do note that you tried deactivating all other plugins and reverting to a default (and hopefully unmodified!) theme – did that have any impact on this?

[Beth]

I turned off all plugins except the events calendar and the events calendar pro. The problem persisted. I am using an unmodified Twenty Twelve theme. Is there a way to disable that particular bit of ajax? I am fine with a page refresh.
Thanks!
Peter

[Beth]

I have tried what this forum topic suggests to disable javascript/ajax that could be causing the trouble in my instance: http://wordpress.org/support/topic/plugin-the-events-calendar-page-load-speed
https://gist.github.com/jkudish/1897080 Updated to remove “sp” per the above forum item and I still get my ajax spinner etc… I am not sure if there is another script that is loaded when using pro events.
When I load in Safari with javascript disabled everything works great.

[Barry]

The problem with removing entire scripts is that other facets besides ajax refreshes may be affected. The snippet you referenced is pretty old and I’m not sure it is still current – we don’t use pjax any longer, for example. You could try dequeuing tribe-events-calendar, though, if you want to explore this approach further (so essentially remove the pjax dequeue statement completely and update the other one to tribe-events-calendar.

Does that help here?

[Beth]

I have migrated that sub-site off of our self hosted server into a multisite on WPEngine and everything works as it should. Thank you for your time!

[Barry]

This thread’s not seen much activity recently so I’ll go ahead and close it. Of course if you still need help with this or any other issue please don’t hesitate to create a new thread (or threads) and one of the team will be only too happy to help. Thanks!

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