Modifying Ticket Info

[Neil]

I’ve looked everywhere and searched the forum but can’t an answer.

Is it possible to somehow ensure there is a message on the Tickets that purchasers receive via email which says something along the lines of:

“Please print your ticket off and bring with you to gain admittance – or alternatively bring this email with you on your mobile or tablet and have it ready for us to check at the Show entrance.”

Thanks
Neil

[Geoff]

Hey Neil,

Absolutely! The ticket email can be overridden in your theme folder so that you can add that line of text in there. The instructions for that can be found in our Themer’s Guide but it basically boils down to this:

• Make a copy of the email.php file. It is located at /wp-content/plugins/event-tickets/src/views/tickets/email.php.
• Make a new folder in your theme (or child theme) folder called tribe-events
• Make a new folder in that one called tickets
• Drop the copied email.php template in that last folder

Now that the template is in your theme, you can modify it to suit your needs. In this case, add the line of text anywhere in the template you would like it to appear and that change will take place when emails are sent out.

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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