Mistakenly purchased 3 licenses

[Manzoor]

Hi,

I mistakenly purchased 3 licenses. I only required ONE. Can you please cancel two and Refund.

Kind Regards,

[George]

Yikes!

Sure thing, @Manzoor, we’re happy to help and can refund any erroneous purchases.

However, you did not make three purchases. You have only purchased one license: an Events Calendar Pro Business License.

☝️ Do you need this Business License? Or do you just need a Personal License?

Business Licenses work on three sites.
Personal Licenses work on one site.

You have currently bought one Business License, but I can refund this so that you can then buy just a Personal License.

Let me know what you think! 😀
George

[Manzoor]

Hi George,

Yes please. Refund and I will again purchase the single license. Thank you

Also, how can I sort my events by upcoming, past and current?

Regards,
Manzoor

[George]

Hey Manzoor,

Sure thing. I have refunded that original order in full.

As for sorting events as you describe, this is possible in a few ways provided by the calendar itself. If you need some other sort of specific way to display events based on these factors, then unfortunately the primary way of doing this is to write custom code snippets using the tribe_get_events() function.

We unfortunately cannot help with writing custom code. (Please see this page to learn more ? https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/)

But you can learn more about how to use that function by reading this article ? https://theeventscalendar.com/knowledgebase/using-tribe_get_events/

I hope this information helps!

George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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