Mistakenly got the wrong plugin: exchange possible without paying for both?

[Sophia]

I would like to exchange the plugin I purchased (Event Tickets Plus) for the plugin I need which is Eventbrite Tickets. Unfortunately, I chose the wrong one… Is there a way to switch without having to pay double the price?

This matter is quite urgent, so I’d be delighted if you could get back to me quickly…

[Caroline]

Hi Sophia,

Thanks for reaching out! It looks like we’ve received your email regarding this issue and have processed your refund as requested. Please feel free to follow up with a new reply there if you should have any other questions or concerns! 🙂

Thanks again, and let us know if there’s anything else we can do for you!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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