Missing Ticket Category

[smscmarketing]

We’ve recently installed WooCommerce Tickets and I don’t see the “ticket” category within WooCommerce as mentioned below in the WooCommerce Tickets features list.

“Tickets are automatically assigned a “ticket” category within WooCommerce, so they’re easy to differentiate from any other Woo products you’re selling”

Is this something that’s been changed, or a hidden category of some sort? Any new tickets I create don’t have a category associated with them in the WooCommerce products list.

[Barry]

Hi @smscmarketing,

That is indeed something we changed (in the 3.11 release) – the reason being that, by default, tickets are also hidden from the catalog and that could cause a few odd side effects.

We did however add hooks to make it possible to restore this behaviour (or indeed to more easily do something different, like apply a tag instead of a category).

Check out this previous support topic which goes into more detail:

theeventscalendar.com/support/forums/topic/event-tickets-defaulting-to-ticket-category-on-the-woo-side

Does that help?

[smscmarketing]

Thanks! This is exactly what I was looking for.

[Barry]

Great!

[Author]

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