Missing QR Code on event ticket emails

[rstoeber]

We just installed Event Tickets today for the RSVP ticketing option. Everything I’ve been reading says the QR Codes appear automatically, and they definitely work for RSVP ticket option. However, my emails don’t show any QR Codes. Am I missing something?

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

When you say this:

“However, my emails don’t show any QR Codes. ”

Do you refer to the Ticket email or the order emails?

The QR codes will only show in the ticket emails and no where else.

Are you not seeing them there?

Let me know and we can go from here.

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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