Missing License keys for a November Purchase

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Home › Forums › Calendar Products › Events Calendar PRO › Missing License keys for a November Purchase

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  • January 24, 2016 at 9:02 am #1061378
    mattboggs
    Participant

    Here are the paypal details: Transaction Details
    Debit Card Purchase (Unique Transaction ID #9NR49025D70807920)
    Original Authorization
    Date Type Status Details Amount
    Nov 5, 2015 Debit Card Signature (8615) Purchase Completed Details -$178.00 USD

    January 24, 2016 at 7:04 pm #1061483
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I looked at your account in the Admin and I see a licenses for WooCommerce Tickets and Pro from your November Order and they are active.

    Do you not see those on the front end?

    What do you see instead?

    Let me know and we can go from here.

    Thanks

    February 19, 2016 at 8:35 am #1078206
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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