Help Desk

Missing header and toggle info on months with no events

  • Posts: 1 Topics: 1
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    On months that have no listed events, the header info with the month and year drop down, as well as the event list/ calendar toggle disappears. This makes the calendar much more difficult to navigate. How can that be changed?

    Here is a link to the calendar:
    http://www.leelafrancis.com/site/calendar

    Next listed event is in feb. 2011.

    Posts: 4278 Topics: 105 Answers: 467
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    Hi Ruben, thanks for the note on this. This is bizarre as I’m unable to recreate this on my end; when I use my test site and check an eventless month, those fields still appear without issue. Does the same thing happen if you set your events to appear at /events, instead of /calendar? Also, have you modified the code at all using template overrides or something similar?

    Posts: 1 Topics: 1
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    Hello Rob. I haven’t changed the code. I think the issue is that I had installed Events Calendar Premium that I bought from Code Canyon a few days ago, and I upgraded to Events Calendar Pro. There’s probably some sort of conflict there. I can’t name it “events” because that is the page we use to manage the clients main events.

    If you like, I can send you a PM with user/pass for the account for you to troubleshoot.

    Posts: 4278 Topics: 105 Answers: 467
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    That would be awesome. Please send it to rob at tri.be and I can take a look over the next 24-hours. Thanks!

    Posts: 36 Topics: 10 Answers: 1
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    Hey Rob I’m having near exactly the same problem as Ruben. When I click the link for the next or previous month (right now it has no events) the header area with the previous and drop down links no longer appear on screen. I looked at firebug and it seems like there is a conflict occurring some where in the CSS.

    If you want I can do up a quick screencast and post the link so you can see what I’m facing too. But I think this is a problematic bug which unfortunately has put a stop on us being able to roll out with this plugin. 🙁

    Posts: 36 Topics: 10 Answers: 1
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    Oh by the way, forgot to mention this, but I did not purchase from code canyon. I’m dealing only with fresh code. So you can rule that one out.

    Posts: 4278 Topics: 105 Answers: 467
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    Thanks for the heads up. I’m still looking into this one for you guys and should have something over the next day or so.

    Posts: 36 Topics: 10 Answers: 1
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    Thanks Rob. Did Shane send you my screencast I created to show you what’s happening?

    Posts: 4278 Topics: 105 Answers: 467
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    @tony: Yup. Thinking this is a legit issue but I’ve got our dev taking a look now.

    @Ruben: I’ll follow up on your email momentarily.

    Posts: 4278 Topics: 105 Answers: 467
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    Hey Tony, is it possible that you have multiple versions of ECP or TEC activated? This is a likely cause of the problem you’re having and of course shouldn’t happen. Let me know if that is the possible issue here.