Missing Events

[prservices]

On my main events page:
http://bit.ly/1YhUp6q

I’m missing big events that are multi-day ongoing events. As soon as the first day is over it no longer shows the event??

Here’s the specific event in question:
http://bit.ly/208v7au

[Brook]

Howdy prservices,

That is certainly not normal. I am trying to reproduce this problem on a test server with no success. Do you have a timezone set for this event?

Would you mind grabbing your system information and pasting it here? Make sure to use the ‘Set as private reply’ checkbox to protect your private information from the public. You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help) That will give me a lot of extra information to help diagnose the problem.

If I’m not able to reproduce this using your exact settings I will need you test if a “conflict” is happening, and if so narrow it down so we can find a fix for it. This guide walks you through how to test for a conflict, and then identify what is conflicting. But, sometimes it take a while to run through that test so first I’d like to try one last shot at reproducing this locally before asking you to run through those steps.

Cheers!

– Brook

[prservices]

This reply is private.

[Brook]

Howdy again,

Thanks for sharing your settings. I was not able to reproduce this in my tests. Would you mind trying the conflict test as I outlined above? I think it’s become necessary at this point:

This guide walks you through how to test for a conflict, and then identify what is conflicting.

Was that able to identify a conflict? If so I can hopefully use that to find a solution. Cheers!

– Brook

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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