Missing BUY options on EP/WT

[houmanshahi]

Hello all,

I’m having some issues with the BUY options not displaying on my event page (http://titaniumsuccess.com/event/titanium-live-february-2015/) I’ve had this page working for months, but today it decides to not display anything.

[houmanshahi]

Update: The buy option is missing on ALL of my pages, not just this one

[houmanshahi]

No replies in days. Very disappointing.

[Josh]

Hey houmanshahi,

Thanks for reaching out to us! We typically take the weekends off from support, I apologize for any inconvenience or delays that this has caused.

I took a look at your site and it appears that there is a purchase option being displayed on the event page https://cloudup.com/cvPBPC58zKW. Did you have multiple tickets for this event that displayed at the bottom of the page similar to https://theeventscalendar.com/content/uploads/2013/02/woo-frontend-e1420243552702.png that are now missing?

If so, check the sale dates on the tickets within the event settings and ensure that there isn’t an “end sale” date added for the ticket that has already passed.

Let me know if this helps.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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