Misplaced Order

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Home › Forums › Ticket Products › Event Tickets Plus › Misplaced Order

  • This topic has 4 replies, 2 voices, and was last updated 6 years, 11 months ago by dsb cloud services GmbH & Co. KG.
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  • June 20, 2017 at 12:37 am #1300350
    dsb cloud services GmbH & Co. KG
    Participant

    Hello,

    I don’t know if I’m writing this in the right forum, sorry for that.
    Sadly I misplaced an order 🙁
    I wanted to purchased the plugins “Community Events” and “Events Calendar PRO” instead I missclicked and bought “Community Events” and “Event Tickets Plus”.
    Is there the possibly to convert the “Event Tickets Plus”-license to a “Events Calendar PRO”-license?

    June 20, 2017 at 6:17 pm #1300839
    Courtney
    Member

    Hello

    We’d be happy to help sort that out for you.

    Please send an email to support [at] theeventscalendar [.] com.

    Thanks
    Courtney 🙂

    June 21, 2017 at 12:55 am #1300919
    dsb cloud services GmbH & Co. KG
    Participant

    Hi Courtney,

    I did write an email to your support address. But I didn’t receive any auto-response from a ticketing system or something else, that you received my email.

    Greetings
    Patrick

    June 21, 2017 at 9:48 am #1301192
    Courtney
    Member

    Hello

    It looks like our refund support staff has gotten in touch with you. Do let us know if there’s anything else you need.

    Thanks
    Courtney 🙂

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