Migrating from Eventbrite to Wootickets

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  • January 8, 2015 at 12:25 pm #930559
    davidcoulter
    Participant

    Migrating from Eventbrite tickets 3.9 (worked fine) to Wootickets 3.9 and now previous single-events do not show up in our theme BUT do show up in the latest 20-14 theme. Any idea of what we can do to resolve to allow our theme to work with the new single-events display?

    January 8, 2015 at 2:18 pm #930617
    Josh
    Participant

    Hey David,

    Thanks for reaching out to us!

    I’m sorry, I’m not sure I’m following the exact issue you’re having. Could you give some more detail on which previous events you’re seeing the issue with? Are they not showing up within your main calendar feed? Or, while on a single event view, are you not seeing the navigation at the bottom to see the older events?

    I look forward to hearing back from you.

    Thanks!

    January 8, 2015 at 3:46 pm #930647
    davidcoulter
    Participant

    This reply is private.

    January 9, 2015 at 11:50 am #930996
    Josh
    Participant

    Hey David,

    Thanks for following up with us!

    Is this still an issue? I looked at the site and clicked “find out more” to go to a single-event page and it worked fine. The single event also appeared to display as expected with tickets, content and meta.

    Thanks!

    January 12, 2015 at 7:04 am #931492
    davidcoulter
    Participant

    This reply is private.

    January 12, 2015 at 9:05 am #931579
    davidcoulter
    Participant

    This is an error we see in the Error.log when using EventCalendar v3.9 with current woocommerce3.8

    PHP Fatal error: Call to undefined function get_the_permalink() in /home1/ccacanad/public_html/wp-content/plugins/the-events-calendar/lib/Google_Data_Markup.php on line 32

    January 12, 2015 at 11:18 pm #931865
    Josh
    Participant

    Hey David,

    Thanks for following up. I apologize for the inconvenience you’re having with these issues in using our plugin.

    I just noticed that you’ve stated you’re using version 3.8.5 of WordPress. Do the issues persist if you update to the latest version of WordPress (4.1) and the latest versions of both The Events Calendar, WooCommerce Tickets?

    Let me know if this helps.

    Thanks!

    July 7, 2015 at 6:31 am #983670
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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