Message

[City of Chubbuck]

We keep getting the following message could you please explain what we need to do to fix this. “You have a license key for The Events Calendar PRO but the key is out of installs. Visit the Events Calendar website to manage your installs, upgrade your license, or purchase a new one.” Thank you for your time and help.

[Geoff B.]

Good afternoon and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the message you are getting.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, it looks like your license is currently tied to adb.b0b.myftpupload.com

I am not sure if this is the desired domain you want, but if not, you might want to read the following: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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