Map View – "There were no results found."

[kristinjpekoll]

I am using both Events Calendar Pro and Community Events so that our visitors can submit events and they will be displayed as a map around the country.

We’ve had two submissions. They’ve been published and they have addresses but when I go to the main events listing page, it says “There were no results found.”

If I change the view to list, they appear. But I’d really like them to display in the map. Thank you!

[Victor]

Hi There!

Thanks for getting in touch with us!

We apologize for a bit of delay in getting back to you. We are dealing with a high volume of threads at the moment and we are slowly getting back to normal response times.

Let me help you find the source of the problem. First, I’d recommend you go through the following article about how to troubleshoot Google Maps issues > https://theeventscalendar.com/knowledgebase/troubleshooting-google-maps/

I have a feeling this could be due to the venues created not having the Latitude and Longitude coordinates needed for them to show up in the map. You can verify this specifically in this section > https://theeventscalendar.com/knowledgebase/troubleshooting-google-maps/#coordinates

Please let us know how it goes.

Thanks,
Victor

[kristinjpekoll]

Thank you! It was the latitude and longitude coordinates. All fixed now.

~Kristin
Kristin Pekoll, Assistant Director
Office for Intellectual Freedom x4221

“Speak Out! For Banned Books” – September 23-29http://www.ala.org/advocacy/bbooks/

[Victor]

Hi Kristin,

Great to hear you could work it out and all is fixed now. Thanks for following up to let us know 🙂

I’ll close this thread now, but feel free to open a new topic if anything comes up and we’ll be happy to help.

Best,
Victor

[Author]

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