Map View shows one venue in St Louis (wrong) it's correct on actual event page

[Th]

It insists on placing one marker near St Louis even though no event is anywhere near it which is wrong, the actual event’s page map is right.

When I delete that event, another one shows up in St. Louis incorrectly in map view.

[George]

Hey @Th,

I’m sorry about your issue here – if possible, could you run through the troubleshooting steps outlined here and see what you find with this behavior if you check on your Map View after each step in the process? → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

In the meantime, can you describe your hosting environment? For example, are you hosting your site yourself on some custom server, are you hosting it on a Shared Host like dreamhost, bluehost, godaddy, mediatemple, etc.?

Thank you in advance for the information, and for as many of those troubleshooting steps you can do – I know that those steps might seem tedious, but they’re much faster to work through than it seems and, more importantly, can be extremely helpful in a situation like this as far as uncovering or ruling out theme or plugin conflicts.

Let us know what you find!

Thank you,
George

[Th]

Tried all 3 steps of conflict testing from that link you gave me.

Report: Single incorrect map listing showing venue near St. Louis still exists.

Hosting: Dedicated server on shared account, CENTOS 6.6 x86_64 standard, PHP Version 5.5.26 running Apache 2.4 in RUID mode with Suexec.

You can see the issue here:
http://dev.conductingenergy.com/events/map/ (it will change soon), deleting any venue, just makes the next venue pointer move near St. Louis. None of the venues are or have ever been near St. Louis.

[George]

Hey @Th,

Thank you so much for doing all those steps – I know first-hand that they can be a bit of a pain to do on a live site, so it’s much appreciated, as is the link to your Map View page itself.

I checked out your map view page and noticed a few things right away. First of all, if I “view the address in Google Maps” via the link that says this on your page, it brings me to the Google Maps website itself where it seems that the same misplacement of that location pointer persists. Here’s a screenshot → https://cloudup.com/cPGfMEMKgUC, is that location marker still way off?

If so, then we can boil down the source of this issue to the address you’ve entered yourself. This address does seem to be missing a state explicitly – here’s a screenshot: https://cloudup.com/crGrQuAXcoc.

If you specify the state, and then save the venue again, does anything improve here?

Thank you!
George

[Support Droid]

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