Map View problems

[Luis]

Good afternoon,

I’ve been having issues the last few weeks with having events load on Google Maps in Maps view. The maps work fine in single view as well as in venue view. I am running Events Calendar Pro 4.4.21 and Events Calendar 4.6.9. I have a good Google Maps API, and have switch themes several times so I know those are not then issue. Any help would be appreciated.

Luis Montillas

[Jennifer]

Hi Luis,

This is unfortunately a known issue where the latitude and longitude is not being saved when you create a venue, causing events with that venue to not display in map view. The good news is that the fix is being worked on and should be released soon. In the meantime, you should be able to get everything displaying correctly in map view by manually entering the latitude and longitude on the venue edit screen (see screenshot). Google has some instructions on how to find the latitude and longitude for a location. Can you give this a try and see if it works for you?

Thanks,

Jennifer

[Nico]

Hey,

Happy to share with you that a new maintenance release (for the Week of 22th January 2018) is out, including a fix for this issue.

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-22-january-2018/

Please update the plugins and let us know if the fix works for your site,
Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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