Help Desk

Map view not showing all events

  • Posts: 14 Topics: 5
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    I have a weird issue with the map extension. On my page, I’m only seeing 2 upcoming events on the map, even though there are many more defined. What can I do about this? Can you help? See the link below. Each event has a venue defined with a latitude and longitude and address defined.

    https://gla.americansforprosperityfoundation.org/upcoming-programs/

    Posts: 6240 Topics: 17
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    Hi Derek!

    Thanks for getting in touch with us. Let me help you troubleshoot that issue.

    I can see the issue on your site, but I’m not able to reproduce the same on my end.

    I can see you have tried the following:

    • Deactivated all other plugins? Yes
    • Switched to a default theme? Yes

    Did you happen to notice a difference when deactivating all other plugins or switching to a default WordPress theme, like Twenty Seventeen? What happens if you try deactivating all plugins and switching to the Twenty Seventeen theme together? Do you notice a difference then?

    If you see no difference in those conditions, then we’ll need to do some deeper troubleshooting

    Please let me know how that goes.

    Thanks,
    Victor

    Posts: 14 Topics: 5
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    Hi Victor,

    Yes, the issue is still happening here: https://glasite.staging.wpengine.com/upcoming-programs/

    Default twenty seventeen theme and all plugins except The Events Calendar PRO plugins.

    I’ll reply with my system information.

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    Posts: 6240 Topics: 17
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    Hi Derek!

    Thanks for trying that out.

    We generally don’t accept login credentials due to our liability terms > https://theeventscalendar.com/terms/.

    I’ve just seen from your system information that you are using a plugin called The Events Calendar (State Filter), which is not ours. Could you please try disabling it and see if any changes?

    Please let me know about it.

    Thanks,
    Victor

     

    Posts: 14 Topics: 5
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    Victor, that still doesn’t solve the issue. I’ve also deactivated the filter bar add-on plugin.

    You can see an upcoming event here: http://glasite.staging.wpengine.com/event/afp-foundation-az-insight-action-selling-freedom-phoenix-2/,

    but the main main only shows 1 upcoming event. https://glasite.staging.wpengine.com/upcoming-programs/map/

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    Posts: 65
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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