Map View – No venues displayed – Can't zoom in

[Sally]

Hi
I purchased Pro so that I could display my events by location and am having some issues with the features.

I have added events and detailed the venues – I have also added the Long/Lat of the venue as I read about the issue with Google API. The first event I added showed up in the map view and I was able to zoom in.

After adding several other events, the map view is now frozen – there are no map markers showing and I cannot zoom in or out – when I drag the cursor over the map area, it adjusts to just a blank space.

The venue details are correct as they are showing fine in the single event view.

On the same subject, I have enabled ‘distance’ in my filter bar, although in the front end view, there is no distance option displayed?

Please could you advise?

[Sally]

Hi again – I have now noticed that if I enter a specific date in the search bar, that the map markers show up.

BUT when I went off the events page and back into it, the map defaults back to no markers. When I selected a date for the second time (to test it), the map went blank again?

It seems very sporadic in its response.

Any ideas for a fix would be appreciated.

[Nico]

Hi there Sally,

Thanks for getting in touch! I’ll help you out on this issue…

First of all it would be great to have an URL where I can see this, I’ve tried accessing the site but seems it’s still not open to users. Also, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Please let me know about your findings,
Best,
Nico

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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