MAP view issue

  • Post date

Home › Forums › Calendar Products › Events Calendar PRO › MAP view issue

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • January 17, 2018 at 5:28 am #1428384
    timnederhoff
    Participant

    Hi there,

    the google maps wont load on the MAP view.
    it works fine on a single event… to see the location in the maps area – but not on the
    http://www.timnederhoff.nl/events/map/

    i have a google maps api key for the site added in the event settings – api´s
    any idea?

    thank you and
    Kind greetings,
    Tim

    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/map-view-issue/

    January 17, 2018 at 10:41 am #1428712
    Jennifer
    Keymaster

    Hi Tim,

    I’m sorry to hear that you are running into this issue as well…we do have a known issue where the latitude and longitude is not being saved when you create a venue, causing events with that venue to not display in map view. The good news is that the fix is being worked on and should be released soon. In the meantime, you should be able to get everything displaying correctly in map view by manually entering the latitude and longitude on the venue edit screen (see screenshot). Google has some instructions on how to find the latitude and longitude for a location. Can you give this a try and see if it works for you?

    Thanks,

    Jennifer

    January 17, 2018 at 10:53 am #1428722
    timnederhoff
    Participant

    Hi Jennifer,
    Thank you for the quick reply. I’m glad to hear your people are working on it. Meanwhile the workaround appears to work out for me.
    Looking forward to the next update 😀

    January 17, 2018 at 11:37 am #1428777
    Jennifer
    Keymaster

    Awesome! I do apologize for the inconvenience this is causing, but I went ahead and linked this thread to our internal ticket. As soon as we have an update, we’ll let you know here.

    Thanks for your patience as we get this worked out!

    January 26, 2018 at 1:59 pm #1437558
    Nico
    Member

    Hey,

    Happy to share with you that a new maintenance release (for the Week of 22th January 2018) is out, including a fix for this issue.

    Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-22-january-2018/

    Please update the plugins and let us know if the fix works for your site,
    Best,
    Nico

    February 18, 2018 at 8:35 am #1456902
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘MAP view issue’ is closed to new replies.