Map – please help!!

[mindygoddess]

I don’t know why the map is not working. I’ve verified my domain on Google, I have the api. I have deactivated all plugins and reverted to the twenty seventeen (that didn’t help, thankfully) – I don’t know what else to do. I picked up an extra plugin to test on a clean dev site for my client and it still doesn’t work. Please help. Thank you.

[mindygoddess]

Also the “location” search doesn’t work. is there a trick to that?

[Victor]

Hi Mindy!

Thanks for reaching out to us! Let me help you with those issues.

It seems there is a problem with the Google Maps API key you are using for your site. There is a console error coming from Google Maps that points to the following error > https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error

I’m not really sure about this error, but it might be that you haven’t authorized the API to be reached by your site. You might want to check the referrer settings of your API key on the Google API Console > https://console.developers.google.com/project/_/apiui/credential. You might also try creating a new Google Maps API key and see if any difference.

As for the location search not working, please make sure the event venues have the proper Address information so that when you save it, it can fetch the Geolocation information from the Google Maps API (Lat and Long coordinates necessary for the location feature to work). Although, your previous issue might also be the culprit here.

Please let us know how that goes and if you have follow up questions.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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